Melinda was very nice and made me feel very comfortable. This was my first facial so she explained each step of what she was doing which was nice due to it being my first time. I especially loved how she attempted to make the atmosphere comfortable to my liking such as playing music that I liked. Melinda also worked out my shoulders, neck and arms, which was amazing! I especially loved how firm and strong her hands were. It was a all around great massage and I will definitely be back 🙂 My skin is glowing! She also gave me a little samples bag that had some Valentines spirit in it, which was very sweet! Thanks again Melinda